Privacy Policy

Effective Date: November 25, 2025

Last Updated: November 25, 2025

This Privacy Policy describes how ProductReady ("we," "us," or "our") collects, uses, and shares information about you when you use our website, services, and applications (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

Account Information: When you create an account, we collect your name, email address, and password.
Payment Information: When you make a purchase, payment details are processed by our third-party payment processor (e.g., Stripe). We do not store complete credit card numbers.
Profile Information: Any additional information you choose to provide, such as profile picture or company name.
Communications: When you contact us, we collect the content of your messages.

1.2 Information Collected Automatically

Usage Data: We collect information about how you interact with the Service, including pages visited, features used, and actions taken.
Device Information: We collect device type, operating system, browser type, and unique device identifiers.
Log Data: Server logs that include IP address, access times, and referring URLs.
Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information and improve the Service.

1.3 Information from Third Parties

OAuth Providers: If you sign in using a third-party service (e.g., Google, GitHub), we receive basic profile information from that provider.
Analytics Services: We may receive aggregated analytics data from third-party services.

2. How We Use Your Information

We use the information we collect to:

Provide the Service: Create and manage your account, process transactions, and deliver features.
Improve the Service: Analyze usage patterns, troubleshoot issues, and develop new features.
Communicate with You: Send transactional emails, security alerts, and (with your consent) marketing communications.
Ensure Security: Detect, prevent, and respond to fraud, abuse, and security incidents.
Comply with Legal Obligations: Meet legal requirements, respond to lawful requests, and protect our rights.

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including:

Payment Processing: Stripe
Email Delivery: Resend, Postmark, or similar providers
Analytics: PostHog, Vercel Analytics
Infrastructure: Vercel, AWS, or similar cloud providers

3.2 Legal Requirements

We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to:

Comply with applicable law or legal process
Protect the rights, property, or safety of ProductReady, our users, or others
Enforce our Terms of Service

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We may share information with third parties when you give us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (TLS/SSL) and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Secure coding practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Portability

You can request a copy of your personal information in a structured, machine-readable format.

6.2 Correction

You can update or correct inaccurate information through your account settings or by contacting us.

6.3 Deletion

You can request deletion of your personal information. We will delete your data unless we are required to retain it by law.

6.4 Opt-Out

Marketing Emails: You can unsubscribe from marketing emails at any time using the link in the email.
Cookies: You can manage cookie preferences through your browser settings.

6.5 Data Processing Objection

You may object to certain processing of your personal information where we rely on legitimate interests as the legal basis.

To exercise these rights, contact us at [email protected].

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities.

8. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it promptly.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Cookies and Tracking Technologies

10.1 Types of Cookies We Use

Type	Purpose
Essential	Required for the Service to function (authentication, security)
Analytics	Help us understand how users interact with the Service
Preferences	Remember your settings and preferences

10.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information we collect, use, and disclose
Right to request deletion of your personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests.
Data Controller: ProductReady is the data controller for your personal information.
Supervisory Authority: You have the right to lodge a complaint with your local data protection authority.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Data Protection Inquiries: For GDPR-related requests, contact [email protected]

Address: ProductReady, Inc.

By using ProductReady, you acknowledge that you have read and understood this Privacy Policy.